HOTEL MANAGER
Job Description
About the position
This position oversees daily operations, ensuring exceptional guest experiences, managing staff and driving financial profitability.
Key Responsibilities
- Managing day to day operations to ensure smooth functioning including housekeeping, front desk and security
- Handling guest complaints, addressing concerns promptly and ensuring high quality service to maximize satisfaction
- Creating budgets, setting room rates, monitoring revenue targets and controlling operational costs to maximize profitability
- Recruiting, training, supervising and scheduling employees to meet performance standards
- Ensuring the property is well-maintained and compliant with health, safety and licensing laws
- Coordinating with marketing teams to promote the hotel, improve online presence and boost occupancy rates
- Liaising with supplies and external vendors to maintain amenities and services
Job requirements
- A bachelor’s degree is desirable
- 3years and above of professional experience in hospitality or business administration, with a minimum of 2 years in management position for a senior role
- Strong leadership, communication and interpersonal skills to lead teams and interact with guests
- Send your application in PDF as one single or hand deliver to Hotel Reception Bakerm Hotel Wakiso Town Council. Or Call 0393255312 for details.